Refund policy

Return & Refund Policy – INKORAjournals

We offer a 30-day return window from the date your order is delivered.

Eligibility for Returns

To qualify for a return:

Item must be unused, unworn, and in original packaging
Proof of purchase is required
Return request must be submitted within 30 days of delivery

To request a return, contact us at: support@elatherjournal.com

Approved returns must be sent to:

INKORAjounals
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, United States

Important:
Please do not send items back without prior approval.
In some cases, we may provide an alternative return address after review to ensure faster processing.

Damaged, Defective, or Incorrect Items

Inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery so we can resolve the issue quickly.

Non-Returnable Items

The following items cannot be returned:

Personalized | custom leather journals | custom-fits
Gift cards
Sale or clearance items

Exchanges

To exchange an item:

Request a return for the original product
Place a new order once the return is approved

European Union 14-Day Cooling-Off Period

For orders delivered within the European Union, customers may cancel or return their order within 14 days, provided the item is unused and in original condition.